FAQ

FAQ

Frequently Asked Questions

How do I apply Roll-ons/Attars?

Apply directly on your pulse points (wrists, behind the ears, and neck) for long-lasting effect. A small amount is enough, as attars and roll-ons are highly concentrated.

Do you have any outlet?

Currently, Zarfume operates online only through www.zarfume.com. This helps us keep costs lower and deliver fragrances straight to your doorstep.

Are these original?

Yes. All our products are 100% authentic, crafted with care, and quality-tested before reaching you.

Are you selling the real products?

Absolutely. We guarantee the originality of every fragrance we sell.

What is your return policy?

We offer a simple Return & Refund Policy. If you receive a damaged, defective, or wrong item, you can request a return within a specified time. (See our Return Policy page for full details.)

Why would we buy from you and not from others?

At Zarfume, we provide premium-quality fragrances at fair prices, 100% authenticity guarantee, COD option, and dedicated customer support.

How long does it last?

On average, our perfumes last 6–12 hours, while roll-ons/attars last even longer due to their high concentration.

Which one smells better: the oil or the spray?

Both have their own charm: Oils/Attars are richer and last longer, while sprays are lighter and convenient for quick use.

Why should I buy from the online store?

Our online store offers the widest variety, fresh stock, exclusive discounts, and doorstep delivery across Pakistan.

Do you use alcohol in your perfumes?

Some sprays contain a small amount of alcohol for better projection, but our roll-ons and attars are 100% alcohol-free.

What is the oil concentration in your bottles?

Most of our perfumes fall under Eau de Parfum (EDP) strength, with 15%–25% oil concentration.

What’s the best way to store perfumes?

Store perfumes in a cool, dry place, away from direct sunlight and heat, to preserve fragrance quality.

Can Zarfume perfumes cause allergy or rashes?

Our products are safe for most users. If you have sensitive skin, we recommend doing a patch test before use.

Will my namaz be acceptable if I use this perfume (it contains alcohol)?

Our roll-ons and attars are alcohol-free and safe for prayer. For sprays with alcohol, opinions may vary—please consult your personal religious guidance.

When will my parcel reach me?

Orders are processed within 1–2 business days and usually delivered within 2–5 business days across Pakistan.

Do you provide the option for Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available nationwide for your convenience.